Potential ineligibility: If you live more than eight miles from a Kohl’s, there is a good chance you can’t select it as an Amazon return spot.Potential savings: Many customers receive an in-store Kohl’s coupon for 25% off just for making the return.Designated parking spots: Customers with Amazon returns get their own parking spots near the front at most locations.No packaging required: Kohl’s will do all of the packing, labeling and shipping.Fast processing: As soon as a Kohl’s employee scans the QR code, your refund is being processed.No printing return labels: If you have a smartphone, there’s no need to deal with printed return labels or paperwork - just a few clicks on your phone will produce the QR code needed.Convenience: If you live near a Kohl’s, dropping off returns can be quick and easy.For those who live near Kohl’s, the pros likely outweigh the cons. The pros of Amazon Kohl’s returns depend on if this service is available to you. Many Kohl’s have separate lines for Kohl’s and Amazon returns, making the process even speedier. Kohl’s typically processes Amazon returns in their customer service area, which is where shoppers can return Kohl’s merchandise, too. Once you have your QR code, just bring the item(s) you’re returning to Kohl’s. If you don’t have that QR code, you’re out of luck. ![]() ![]() In other words, Kohl’s is just serving as an alternative to UPS or the USPS. Obtaining a QR code is a must because the Kohl’s Amazon return counter doesn’t have any computers to help you access your account - only a simple scanner to read a QR code. No box or printer? You can also bring the product to Kohl’s without any packaging, and they’ll find a new box to put it in. You can either print the QR code or present the code in-store via your smartphone. There’s also an option to print your own shipping label if you want to pack the item yourself, which can be helpful for sensitive purchases. With Kohl’s Dropoff selected, continue following the steps to receive a QR code for your return. Additionally, certain Amazon items (like items sold by third-party sellers) are excluded altogether. For example, I live nine miles from Kohl’s and am unable to make an Amazon return there. Unfortunately, some buyer locations will not be eligible for Kohl’s Dropoff. If “Kohl’s Dropoff” is an option for you, it will be included in your list along with other options such as UPS Dropoff or UPS Pickup. Select “Kohl’s Dropoff”įrom there, select your method for the return. Log in to your Amazon account and go to “Your Orders” under “Accounts & Lists.”Ĭheck the item you want to return and select “Return or Replace Items.” Then, choose the reason for the return from the drop-down menu and how you want your refund processed. Begin your return at Amazon’s Online Return CenterĪll return processes start at.
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